Fantastic company to deal with, I ordered a ring for a 30th birthday gift and with the COVID-19 situation we were unsure whether it would arrive in time. Great communication from the company and they ensured the ring was posted out just in time and I was able to give the ring on her birthday. Fantastic service, would highly recommend this company.
Excellent, professional and friendly service offered. My query was promptly dealt with and I felt reassured. The item exactly matched the description and was even more beautiful than the online images, sadly it did not fit. It was very easy to return without any questions being asked and a refund was generated quickly. I would happily recommend them to my friends.
I really truly can’t recommend The Vintage Jeweller highly enough. I had been searching for a Cartier Love bracelet & it was a very important piece to me as it was a last present I was buying from my parents as they have both passed away in the last year, so I wanted this as my one last gift with money they had left me. I didn’t want to buy brand new due to wanting the 6 diamond version that Cartier have discontinued but I’d done a lot of research & knew there were a lot of convincing fakes out there. I stumbled across TVJ online & kept being drawn to one that they had however it was 10 diamonds. I was hoping to get to London to view it but just didn’t have time. I had a few conversations with Sean on the phone & he was very helpful while I tried to decide. In the end I purchased it online completely reassured by Sean that if it wasn’t right I would be able to return it. He told me to spend a few days with it to see how I felt. Well it was pretty much love at first sight. I still felt hesitant about whether I would prefer the 6 or 10 diamonds but when I compared TVJ’s price with other jewellers selling the same I did feel I was getting a good deal. I am very pleased with my bracelet and with the excellent service I received. They have a great website & are really patient & helpful on the phone. I never felt pressured at all, Sean listened to all my concerns and answered all my questions. I feel that you can absolutely buy with confidence and I’m glad that I got this special piece from them, and they will be my first port of call when buying or selling in future. Thank you!
I would just like to say thank you for the amazing service at The Vintage Jeweller. Quick communication, express delivery and item has arrived and is even better than I thought. I cannot thank them enough.
Fantastic customer services and fairly priced. I'm very pleased with them and my purchase.
Recently ordered a beautiful Albert chain from these guys. Quick responses and very helpful. Product arrived the next day after ordering! When it arrived it was better than I expected. The pictures did not do it the justice of seeing it in person. Would recommend to anyone!
Dear Mr. J. and S. Taylor I am writing to acknowledge safe receipt of a Cartier gold pendant. I am absolutely delighted with it and thank you for polishing it and sending it to me so speedily. The pendant and your service are superlative, and I look forward to doing business with you again. Thank you so much. Yours sincerely,
Hi, I just wanted to let you know that my earrings have arrived and I absolutely love them! So much so I burst into tears as they are a gift from my late mum who gave me some money to buy something wonderful to remind me of her which they do.
Thank you so much, for a fabulous stress-free buying experience, I will be sure to keep an eye on your lovely items in future.
I bought a stunning pair of diamond earrings, brand Tiffany’s, from the seller. Everything was handled perfectly and swift communication with the seller excellent. Certainly, I will buy from this seller again, I highly recommend this seller.
I recently bought a couple of items off Jeff and Sullivan. Excellent service, honest advice and quick responses to queries. A great experience.
Extremely pleased with the seller customer service!