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Reviews

Google Reviews:

  • 5 star review  Bought some antique rings from this seller, every pieces are fine quality never disappointing, the seller is always concern about his customer satisfaction. Every time when there is any thing new that he think I might like then he always send me the photos and offering a good price.........very good customer service and highly recommend.

    thumb Marcus Kalyagrit
    June 25, 2019

    5 star review  Bought some antique rings from this seller, every pieces are fine quality never disappointing, the seller is always concern about his customer satisfaction. Every time when there is any thing new that he think I might like then he always send me the photos and offering a good price.........very good customer service and highly recommend.

    thumb Marcus Kalyagrit
    June 25, 2019

    5 star review  We recently bought my engagement ring from The Vintage Jeweller. I found the ring I liked online and emailed to see if we could come have a look, they were quick to respond and said we were welcome anytime and that they would hold it by for me. We spent a few hours before looking around the other shops in Hatton Garden so when we arrived for our appointment I said I had liked one other ring from another store so far and they were complimentary of the other shop. When I tried my ring on it fit me perfectly and I fell in love straight away. We were asking all the questions to make sure we were getting the right deal and they were fully knowledgeable in their field, even showed me how to look through the magnified glass to show me what I am looking for. When I said I think we need to go have a coffee to decide they were great they said take a few pictures and videos so you can look back on it and make the right decision we didn't feel remotely pressured. Overall it made our experience really lovely and I couldn't wait to go back to purchase my dream ring. We will definitely be going back for our bands and for other jewellery needs in the future. Thank you

    thumb Daisy bennett
    February 19, 2020
  • 5 star review  I recently ordered an item last minute for a birthday present and thankfully it not only arrived quickly but was package securely, will definitely use again!

    thumb Alicia Oliver
    June 19, 2019

    5 star review  I really truly can’t recommend The Vintage Jeweller highly enough. I had been searching for a Cartier Love bracelet & it was a very important piece to me as it was a last present I was buying from my parents as they have both passed away in the last year, so I wanted this as my one last gift with money they had left me. I didn’t want to buy brand new due to wanting the 6 diamond version that Cartier have discontinued but I’d done a lot of research & knew there were a lot of convincing fakes out there. I stumbled across TVJ online & kept being drawn to one that they had however it was 10 diamonds. I was hoping to get to London to view it but just didn’t have time. I had a few conversations with Sean on the phone & he was very helpful while I tried to decide. In the end I purchased it online completely reassured by Sean that if it wasn’t right I would be able to return it. He told me to spend a few days with it to see how I felt. Well it was pretty much love at first sight. I still felt hesitant about whether I would prefer the 6 or 10 diamonds but when I compared TVJ’s price with other jewellers selling the same I did feel I was getting a good deal. I am very pleased with my bracelet and with the excellent service I received. They have a great website & are really patient & helpful on the phone. I never felt pressured at all, Sean listened to all my concerns and answered all my questions. I feel that you can absolutely buy with confidence and I’m glad that I got this special piece from them, and they will be my first port of call when buying or selling in future. Thank you!

    thumb Clare Callaghan
    October 31, 2019

    5 star review  Purchased a beautiful antique ring last week. The service was excellent, and they were very helpful and patient with my queries. Post arrived on time and in excellent condition (as described). Friendly and honest! Will definately be back in the future!

    thumb Thomas Moniz
    June 19, 2019

Website Reviews:

Dear Mr. J. and S. Taylor I am writing to acknowledge safe receipt of a Cartier gold pendant. I am absolutely delighted with it and thank you for polishing it and sending it to me so speedily. The pendant and your service are superlative, and I look forward to doing business with you again. Thank you so much. Yours sincerely,

Margaret
Oxford

Hi, I just wanted to let you know that my earrings have arrived and I absolutely love them! So much so I burst into tears as they are a gift from my late mum who gave me some money to buy something wonderful to remind me of her which they do.

Thank you so much, for a fabulous stress-free buying experience, I will be sure to keep an eye on your lovely items in future.

Nikki Long
Dorset

I bought a stunning pair of diamond earrings, brand Tiffany’s, from the seller. Everything was handled perfectly and swift communication with the seller excellent. Certainly, I will buy from this seller again, I highly recommend this seller.

Lajla Kleijnen
The Netherlands

I recently bought a couple of items off Jeff and Sullivan. Excellent service, honest advice and quick responses to queries. A great experience.

Philip Lloyd Williams
Birmingham

Extremely pleased with the seller customer service!

Dalva da Costa
London